How do I know if our company bills have errors or overcharges?
It’s very hard to discover errors by reviewing bill to bill and without having an extensive knowledge of utility regulations. The best way to ensure you are paying the correct amount is to have an expert like NASC review your bills. Over 75% of the invoice audits performed by NASC have contained at least some overcharges and errors.
Are there any obligations or costs associated with your audit?
No, our services are performed on a contingency fee basis. If we do not secure any refunds or credits there is no charge for the audit and you get the satisfaction of knowing your utility charges accurate. All we ask if for a percentage of any retro-active refunds we secure for your company. Unlike other cost recovery companies, you will retain 100% of any errors that will lower your future bills.
Can our company perform its own audit?
Yes, but the likelihood of you detecting billing errors is very unlikely. Utility bills are prepared using complex codes and tariffs that constantly change, in some cases from one billing cycle to the next, therefore making it virtually impossible to review the bills for accuracy unless the audit is being performed by a trained professional in the field. If the company has the time and resources available, we ask that they do so before contacting us. However, our years of experience enables us to identify refunds and savings opportunities that even most auditing firms may have missed and we find additional refunds and savings for our clients.
What is the cost of NOT having NASC perform its audit?
The cost is overpaying your bills and losing the opportunity to recoup your entitled money. Most states impose a statute of limitations, therefore every month and every year that passes is a loss of any potential refunds that may have been due.
Aren’t all utility auditing companies the same?
No, they are not. NASC brings over 30 plus years of experience in the industry. Many of today’s auditing companies are web-based “virtual offices” offering similar services or have a company like NASC do the back-end work on their behalf. At NASC we have a full regulatory staff, utility auditors, accountants, and engineers working on our clients’ accounts using our proprietary auditing software to secure the largest potential refund for our clients.
Doesn’t my utility company provide its customers with a utility audit?
No. Most audits performed by utility companies are geared towards helping the customer reduce their energy consumption, not to find errors and overcharges.
What information do you need to begin?
A signed 1-page agreement that allows us to contact your utility companies and a copy of 1 monthly bills from each utility account.
Who can I contact for additional information and questions?
Feel free to call us at 203-818-9190 or email firstname.lastname@example.org and we will be happy to assist you.